Administration Sector Spotlight

Is your business prepared for employees starting to look for other opportunities? What are you doing to retain your staff? Janine Seque explains the trends and predictions for the administration and business support sector in our newest sector spotlight.

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Contact Centre Sector Spotlight

Covid-19 has had an effect on all businesses, and the Contact Centre sector is no exception. Candidates and businesses alike have had to reevaluate policies and procedures to incorporate flexible working, benefits and more. Read all about trends in the sector, what candidates want and how to build loyalty in Contact Centres in our newest Sector Spotlight - focusing on the Contact Centre sector.

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