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Insurance Contact Centre Agent


  • Are you business savvy and the idea of assisting business owners appeals
  • This is a role with variety, constant change and ongoing learning
  • Permanent full time roles with a great salary and benefits
Insurance is imporant to all New Zealanders and this is an Industry that is always growing and changing.
Chandler Macleod are very proud to be supporting IAG Insurance in the recruitment of experienced Business Insurance Contact Centre Consultants to join their Contact Centre team in Palmerston North.
If you are looking to work for a reputable company that offers exceptional training, ongoing development and incorporates their values into their every day work environment then this is the job for you.
Under the IAG umbrella there are multiple New Zealand brands including NZI, State and AMI inusrance.  They also underwrite for Westpac, BNZ, ASB and Cooperative banks.
If you are wanting to take the next step in your career, grow and develop in this exciting industry, this is what you need know.
Key details:
  • Permanent full time roles with great salary and benefits - including a $500 well being voucher and 1/2 price Insurance! 
  • Work in a modern, open plan office with great technology and be part of a diverse and engaging team
  • Must be available 6 days on a rotational roster
  • February 2020 start
We like to keep it simple - this is what we are after:
  • A natural communicator who takes pride in understanding customer needs
  • Contact Centre experience and consider yourself business savy 
  • You can talk on the phone while navigating around a computer
  • A strong work ethic and demonstrated loyalty to previous employers
What your day will look like:
  • Engaging with existing and new customers to uncover potential needs. 
  • Provide underwriting in accordance with underwriting delegations
  • Utilise your technical knowledge and keep up to date with product changes
  • Meet risk and compliance requirements
Apply now with your CV in a SIMPLE WORD format, or if you are already registered with us.
To be considered for this role you must be a NZ Citizen or Resident.
Reference Number: LCU66935CM

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