Job Details
  • Reference68480_1
  • LocationAuckland
  • Salary-
  • Posted12 days ago
  • ConsultantJenna Seton
  • Consultant emailEmail Jenna
  • Awesome Mt Wellington location!
  • Very competitive hourly rates + 8% holiday pay!
  • Urgent Start date: 12 or 14 April 2021

About Our Client
Our client is a Global business which has been operating across New Zealand and Australia for over 25 years and are driven by helping people live better lives. They are powered by brands that do wonders, give opportunities that empower and maintain relationships that endure.
 
About the Role
The current opportunity is to join the Contact Centre team as a temporary Customer Service Representative. In this role, you will be supporting customers/IBOs and assisting the business through busy periods while they implement new systems. You will be assisting with inbound calls from Australian and New Zealand customers. Bits and pieces about the role:

  • Hours are 11am – 7pm, Monday to Friday from now until early June
  • Assignment start date is immediately and is initially for 2 months, but has the potential to extend or go permanent
  • Spacious and modern offices located in Mt Wellington
  • Carparking in-street close to the office

To be successful in this role, you will need:

  • Outstanding phone manner and excellent English communication skill, both written and verbal
  • A strong ability to think on your feet and problem solve with customers
  • To be tech-savvy – not afraid to learn/juggle new systems
  • To be resilient in busy periods and understand the greater goal for the business
  • Maintain a positive outlook and be happy to take on multiple tasks
  • Previous Contact Centre experience of at least 12 months (ideally Contact Centre based)

You will be provided with training and on-going support to ensure a smooth transition in this role.

 

If you are ready to take on a new challenge and are available to start 12-14 April, please do apply with your most up to date CV and we will be in touch.